How can you develop your team’s social capital?

The success of your team’s work does not only depend on each members expertise, but also on your team’s social capital. Your team’s social capital is the combined resources your team has access to through the relationships team members have with each other and with people from other business units, organizations, and communities. Hence, a…

5 reasons for seeking information

Many people cringe when they hear the word networking. Net-work-ing. Let it sink in. Do you get that picture of business cards in your pocket, drink in your sweaty hand, and a feeling on anguish or disgust on your face while looking at other people happily talking with each other, apparently engaged in meaningful conversations….

Types of Social Networks

I’m co-teaching the course Culture, Engagement, and Connectivity in the master Learning of Organization offered by the school of education and public policy at Northwestern’s University. For the virtual office hour I have been asked about what other social networks exists, those that do not involve humans. While my expertise is within human social networks,…

Let’s not benchmark

Benchmarking is comparing one’s business processes and performance metrics to industry bests and best practices from other companies (Wikipedia) The goal is to measure how well one is doing compared to the industry’s best, to discover why they are the best, and to copy. But in here lies the problem. When you copy a competitors…